title: Tatscale Support —
Tatscale prints tattoo stencils at true 1:1 scale, tiled across as many sheets as your piece needs.
Need help, found a bug, or want to request a feature? Email hello@tatscale.com — a real person reads every message, usually replying within a couple of working days.
When reporting a problem, it helps to include your iPad model, your iPadOS version, and what you were doing when it went wrong.
Set your canvas size in the toolbar first — in centimetres or inches — then size your artwork on that canvas. What you see is the real physical size, so the print comes out true to scale.
Tatscale tiles it automatically. Open Print & Tile and you’ll see how the piece splits across pages. Drag a seam to change the overlap; alignment marks are printed on every seam so the sheets line up when you tape them together.
Three. After that, a subscription unlocks unlimited exports and printing.
$2.99 per month or $9.99 per year. Prices may vary by country. Both give unlimited exports and printing.
Subscriptions are billed by Apple, not by us, so they are cancelled on your device:
Settings → tap your name → Subscriptions → Tatscale → Cancel Subscription
Cancelling stops future renewals; you keep access until the end of the period you have already paid for.
Open the menu (top left), tap Plan, then Restore purchases. Make sure you are signed in with the same Apple Account you bought with.
Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.
In the app: open the menu (top left), go to your account pane, and tap Delete account.
This permanently deletes your account, profile and usage history, and disconnects Sign in with Apple. It cannot be undone.
Note that deleting your account does not cancel an active subscription — cancel that separately in Settings (see above).
No. Your designs stay on your iPad. We never upload, store or look at your artwork.
The only things we store are what’s needed to run your account: your email address, your name if you provide one, an account ID, and a count of how many exports you have used. Full detail in the Privacy Policy.
Tatscale is built for iPad and requires iPadOS 16 or later. It works in both portrait and landscape.
Tatscale · hello@tatscale.com · Privacy Policy